Property Damage

Know what you're looking at

Most homeowners don't need a diagnosis — they need to know whether what they're seeing matters. Here's how the most common property problems show up, and what tends to happen when they're left alone.

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Water Damage

Water rarely stays where it starts. A small stain today can mean wet framing, insulation and flooring tomorrow.

Signs homeowners notice

  • Ceiling or wall stains that grow or return
  • Bubbling paint, soft drywall or swollen trim
  • A damp smell that comes and goes
  • An unexplained jump in your water bill
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Mold & Moisture

Materials that stay damp can begin growing mold in a couple of days, often out of sight behind walls or under floors.

Signs homeowners notice

  • A musty odor, strongest in one room
  • Dark spotting on drywall, trim or grout
  • Condensation on windows or cold spots on walls
  • Symptoms that improve when you leave the house
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Roof & Storm Damage

Wind and hail damage is often invisible from the ground, and the leak can show up weeks after the storm.

Signs homeowners notice

  • Missing, lifted, cracked or bruised shingles
  • Dented gutters, vents, screens or AC fins
  • New ceiling stains after rain
  • Granules collecting at downspouts
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Plumbing Damage

Supply and drain lines run through walls, ceilings and slabs. A slow leak can do more damage than a burst pipe.

Signs homeowners notice

  • Warm or damp spots on a floor
  • A running meter with everything shut off
  • Slow drains paired with odor
  • Staining around tubs, toilets or under sinks
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HVAC / AC Damage

Condensate lines, drain pans and air handlers are a common and often overlooked source of hidden water damage.

Signs homeowners notice

  • Water near the air handler or in the pan
  • Ceiling stains beneath an attic unit
  • Sweating ductwork or vents
  • Musty air when the system runs
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Flooring Damage

Buckling, cupping and lifting planks are almost always a moisture story. The question is where the moisture is coming from.

Signs homeowners notice

  • Planks lifting, curling or separating
  • Soft or spongy spots underfoot
  • Tile that sounds hollow or has cracked grout
  • Gaps that opened since last season
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Fire / Smoke Damage

Smoke, soot and the water used to put a fire out can affect far more of the home than the area that burned.

Signs homeowners notice

  • Soot residue on walls, vents or contents
  • Persistent smoke odor after cleaning
  • Heat damage to fixtures, siding or framing
  • Water damage from fire suppression
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Other / I'm Not Sure

You do not need to know what caused it. Describe what you are seeing and we will help you sort out what it might be.

Signs homeowners notice

  • Something looks or smells wrong and you can't place it
  • A problem that keeps coming back
  • Damage after an event you can't fully explain
  • You were told it's nothing but you're not convinced
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Not sure which of these fits? Describe it in your own words and we'll help sort it out.